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14-Sep-2012 05:40 PM
8-Oct-2012 06:04 PM
Can I remind you about all the ‘found’ and ‘recovered’ bikes in the rear yard at Windsor Police Station? Ray has received no emails so far and we really do want to return these bikes to their owners. One thing Ray did say to me this morning that was significant – he never gets bikes in which are property marked !!!!
31-Oct-2012 11:37 AM
The owner was at home. The doorbell went and she answered it believing it to be someone she knew. The man claimed to be a friend of her neighbours who had lost something in her rear garden. She allowed him through the house into the garden. When he came back into the house, he asked her if she had change for a £20 note. She went to drawer where she kept an envelope of cash and her bank card. He snatched this from her hand and ran off. He is described as white, about 40, well built, average height, clean shaven, sandy coloured short hair, possibly local accent.
In all cases of Distraction Burglary, the victim invites the offender into the house. Please discuss this issue with elderly / vulnerable neighbours / friends / relatives / work colleagues.
Please advice all these people not to open the door to anyone after dark. Please explain to them the implications in a way that they will understand without increasing their fear.
7-Nov-2012 12:02 PM
Today I had a phone call, obviously from a call centre, with an Indian-sounding female. She asked for me by name and sought to reassure me that she wasn't selling anything. She only needed a few minutes of my time, to answer a few questions about other residents in my road - she even knew its name. I didn't answer her questions, but asked her some of my own. When I asked who, or what Berkshire Opinion Poll is, and what associations or affiliations it has, she rang off. My wife took another identical call this evening and when she asked what the call was about, they again rang off. I have Googled this name and it doesn't appear, so it must be fictitious.
Does anyone have any further experience of this outfit? I suspect it's another scam of some sort.
Any ideas anyone ? Please never give out any personal information about yourself or your neighbours to anyone over the phone. We did have something similar several years ago, where a company was calling to locate elderly and vulnerable people who lived in your road !!!!
My husbands cousin was playing games on Facebook when her PC locked up. A display, which covered the whole screen, removed access to all toolbars. It said it was a police message and that the computer had been locked for viewing illegal porn. The instruction was to contact a certain company and pay them £100, whereupon they will unlock it. As you know this is a scam. Luckily she had the good sense to ask her husband to check on his computer and they were alerted to the problem.
This has become quite a problem and if you are not too computer literate it may cause you concern as there is no way on screen to cure it. There is help to resolve the problem on the web however. This link shows you exactly how to do it.
8-Nov-2012 10:08 AM
20-Nov-2012 11:14 AM
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21-Nov-2012 03:41 PM
‘You snooze - you loose’!
We have a slight burglary spike across the Borough, so it is even more important that you phone through anyone out and about that you feel is suspicious / out of place / walking up and down driveways. I have had loads of email reports of Nottingham Knockers (young unemployed lads / straight out of prison, trying to go straight selling household products, from large shoulder bags) right across the area – we are awash with them! Due to this current spike can you PLEASE phone through on the 101 number, anyone going door to door. That includes Nottingham Knockers, double glazing, roof moss, soffits – whatever – even leaflet deliverers ! If they are legitimate, they won’t mind answering a few questions from a PCSO. Full descriptions please particularly recognisable features / tattoos / piercings / hair colour / style etc. etc. etc. They may not be offending today – but looking for potential future targets !!!
There has been a continuous stream of metal thefts from driveways / cars (Catalytic converters) / houses being renovated / public buildings, etc., in the last few months. New legislation is about to come in which may help to prevent this.
Can you please send any car indexes / photos and descriptions of scrap and flatbed lorries to him please? Jeff Tewkesbury in Slough - [email protected]
We have had our first DISTRACTION BURGLARY – for months. Someone knocked at the door and explained that they had lost their ball over the garden fence and could the owner help them look for it. They took the man through the house to the conservatory, towards the garden. They were unable to turn on the outside lights, so they went to find a torch, leaving the man alone. The torch was in a handbag, which could not be found. The man then asked to change some money. The owner started to become suspicious and asked the man to leave – which he did. The handbag was missing. Later they got a phone call from ‘the police’, asking for the PIN numbers for the cards in the handbag. By then the owner was really suspicious and did not give them. The handbag has been recovered discarded nearby. Lots of learning here. The basic rule is that ‘NO-ONE COMES INTO YOUR HOME, UNLESS YOU KNOW THEM – OR THEY HAVE MADE AN APPOINTMENT’. NO-ONE WHO APPEARS AT YOUR DOOR UNANNOUNCED, EVER COMES INSIDE – WHATEVER THE EXCUSE.
IF SOMEONE IS IN PANIC AND NEEDS SOMETHING – TELL THEM TO WAIT ON THE DOORSTEP, WHILE YOU DO THE NECESSARY. As you go back inside, lock the door and do not leave it on the latch – then phone the police on the 101 number.
4-Dec-2012 07:59 PM
5-Dec-2012 10:58 AM
Derbyshire Dales District Council
Date: Wed, 5 Dec 2012 10:47:34 +0000
Thank you for your payment to Derbyshire Dales District Council. Please keep this e-mail as a record for your accounts and refer to
attached file for full account details
7-Jan-2013 04:54 PM
Can I remind everyone that received new mobile phones, laptops, bikes, Sat Navs and TVs etc., to make sure they take appropriate precautions, to keep those items safe.
If you, or a member of your family were lucky enough to get a new Smartphone for Christmas, there are several ways you can protect it. The first thing, is to record the phones unique ‘IMEI’ number. It is usually printed under the battery, or can be accessed, by keying *#06# into most phones. If the phone is stolen, using the IMEI number, your service provider can block it.
The next step is to register the phone / Android tablet, Ipad on http://www.immobilise.com This site is run by the Home Office and is a secure site. You can record all your possessions on this site, easily and quickly. If an item does not have a serial number, you can allocate one to it, together with a description. The police have access to the site and can check recovered items against it. This enables them to return stolen phones and any other property they find that you include on this register, which is completely free of charge.
The third thing to do, is to download a 'tracker' app onto any Smartphone / IPad, Android tablet, etc. You do not need to activate it until the phone / tablet goes missing, but you need to know how to use this facility. I have just returned from a skiing trip and my son would activate his GPS tracker, as we left each morning. At the end of the day, we would have a map of every piste we had skied, overlaid onto Google Earth, including every turn we had made, the distance we had skied with the speeds we had achieved, along with graphs showing altitude, etc., etc. One day we skied 35 miles, with a top speed of 34 mph!!! These apps are now very accurate.
Next – property marking with a UV pen. I have handed out thousands of these and PCSOs may still have a few, otherwise they are available very cheaply at DIY stores. One pen will easily cover everything from your TVs and PCs, to games consoles, games, DVDs and cameras.
Sat Navs are among the items most frequently stolen from glove boxes in cars. Please only have it in your car when you need to use it and remove it, when not in use – no sucker marks left on the windscreen please, otherwise you run the risk of a smashed passenger window!
Bikes – new bikes need to be marked and protected with a good chain or D lock. When kept in a garage, the garage should have an alarm – even a portable personal alarm attached to the door will do and the bike well secured inside – perhaps chained to ladders ? You can buy specific bike locks with alarms, which sound if the bike is moved. Bikes can then be registered online at either www.immobilise.com or Bike Register. We are sorting out the best advice as we speak and I will publish more details shortly.
After Christmas, everyone’s house is filled with new gismos and gadgets, which all have a resale value. We all need to take extra precautions for the next month or so, to protect, what we have all worked so hard to buy!
Eyes and ears.
16-Jan-2013 03:51 PM
1. I have had increased reports about calls from the Windows / Microsoft Scam. This is where a company calls you, saying they work for Microsoft / Windows and they can see from their records / equipment that your computer is running slowly. They can assist and speed it up. None of this is true. They don’t work for Microsoft and in any event, Microsoft cannot ‘see’ anything about your computer / laptop. The scam works – when they ask you to type in some text and press ‘run’. This installs a proxy programme into your computer and they can take control of your screen and of course hard drive. They run a diagnostic programme which always comes up with unnecessary temporary files etc. While doing this they are also copying anything they want from your hard drive and of course, installing any programmes they want at the same time – online paypal / bank / building accounts and of course passwords – possibly access programmes. At the end of all this, when they maintain they have cleaned your computer, they admit there is a charge – minimal - usually £67. They will of course want to be paid over the internet.....That involves you giving them a Barclaycard and of course your security number on the back !!!!!!
2. Nottingham Knockers – These are the young lads going door to door, selling household products. I have a report that they were in Frances Road yesterday. This is also a scam. The lads can keep whatever they earn over a small amount they have to pay their boss for the bag and contents. They know the products are ‘substandard’, you know they are. Usually, people pay them something, just to go away.
The scam works this way:
Phase 1 - you buy rubbish, knowing it is rubbish, you can therefore easily be parted from your money – Just the target group are looking for.
Phase 2 – How long does it take you to go and get the cash ? if you come back quickly with a purse / wallet – they are not interested. The longer you take, the more interested they are.
Phase 3 – You return with a ‘note’ in payment – they are not interested in cash / coins, only notes. The condition of the note, can tell them if you have a ‘stash’ in the house – a crisp, clean, flat note is what they are after. They are not interested in crumpled notes from a purse / wallet. A crisp, clean flat note – means a stash.
Phase 4 – They smell the note. The longer it has been stored in the house, the mustier it might smell – the longer it has been stored, the more there is !!! If you tick these 4 boxes, they note your address. This is passed back to the boss and they get an extra payment, for each address supplied – this is the whole purpose of the exercise – to locate elderly and vulnerable people, with stashes of cash in their houses.
Those addresses are then sold amongst the criminal fraternity. After that the callers arrive. Roofers, tarmaccers, garden workers, double glazing etc. etc. etc. You do not want to get on one of those lists.
THE SOLUTION – Everyone across the Thames Valley uses the same words – “I am sorry, I do not buy goods or services, at the door”. Then firmly, but politely close the door and phone the police on the 101 non emergency number and explain that you have had ‘Nottingham Knockers’ at the door. Be aware that some areas will not know them by this name, so you may have to explain that they are the young lads going door to door selling household products. You will be asked for a full description of the lad, so be prepared and while you are at the door, have a good look and note the name on the ‘ID’, they will show you. Don’t be fooled by any cardboard ID saying they are deaf, dumb or disabled in some way – they won’t be.
Do not engage in any conversation ! They will try and engage your sympathy, to get information out of you – “I tried the house 2 doors down, but there was no response”. You might reply – “Oh no, no-one is home, they are on holiday in the Carribean for the next three weeks”. OR perhaps, “Oh no, they are high fliers in the City and never get home before 9 p.m.” We are all programmed to be helpful and courteous. It is so much better, just close the door. The police will always respond and carry out an Area Search, to look for the lads and check them out – hence the need for a good description. Often they have a string of criminal convictions and are not the type of people you want looking up your hallway.
22-Jan-2013 04:38 PM
Fraud costs the British economy £73 billion a year and criminals use a number of sophisticated scams to try and snare victims.
To ensure the public are informed about these scams to allow them to spot them, Thames Valley Police has produced a booklet which aims to reduce the risk of becoming a victim of fraud.
The Little Book of Big Scams, which includes a foreword from Esther Rantzen, includes sections on identity fraud, scam mail, door to door scams and internet scams.
As well as details on different types of frauds, there are a number of helpful hints, 10 golden rules to avoid becoming a victim, and case studies.
The booklet also gives details on where to go to get help and how to report fraud if you do become a victim.
The booklet is available to download from our website, where you can find more crime reduction advice.
6-Aug-2013 01:59 PM
9-Aug-2013 01:08 PM
9-Aug-2013 04:11 PM
9-Aug-2013 04:47 PM
30-Aug-2013 04:17 PM
Shed / Garage breaks.
As you will see from recent messages, we have been targeted for shed and garage breaks for golf clubs, bikes, tools and garden equipment right across RBWM. The thieves have not been walking into INSECURE sheds and garages, but actively breaking in / forcing doors / cutting off chains and padlocks etc. They are well prepared. To remove the items, they must also have had vans or other vehicles. So – to protect yourself and your neighbours we need you to be uber observant and report any suspicious vans / vehicles driving around your area in the early hours / hours of darkness as soon as you see them. If in doubt call us – let us make the decision.
We have had several instances of purses being stolen from handbags while people were shopping in the Town Centre. Mrs. Chalmers designed and has had printed three special postcards – antique in style - of a police officer, a policewoman and 2 officers on horseback from the early 19th Century. On the back is a crime prevention message. They are for handing to anyone who has left a phone, visible on a coffee table / restaurant, in the town centre. They are brilliant. PC Val De Haan has been going up to people, who have a phone on the table, laying out the postcards, then collecting up with the phones – to emphasise the message and show how easy it is to do ! This has proved very successful and effective to get the message across – and - the tourists love the postcards !
I have attached the pictures below for you to have a look at.
I have had an email from a member in Maidenhead to say that he reported Nottingham Knockers in his road on the 14th August. The PEC operator was not sure if they had the resources to send someone out. He never got a call back to say thank you or that there had been a resolution. Normally our Shift Officers will respond to all these calls and there will then be a follow up from your Neighbourhood Team. I raised this at this morning’s police briefing and received reassurances from the 2 Neighbourhood Inspectors – Windsor and Maidenhead that they will make sure this happens. As a result of not getting a call back with an update, when 3 suspicious middle Europeans arrived the next day, calling door to door selling paintings, they did not call us. From our point of view, that second call would have been the most significant. A solution ? Please phone the PEC when anyone suspicious calls at your door for whatever reason. Definitely Nottingham Knockers (young unemployed lads going door to door selling household products), but also picture sellers, left over carpet sellers, charity collectors, drive way / roofers / gardeners etc. and – people who call at your door asking ridiculous questions – The first thing that comes into their head when you happen to answer the door.
If in doubt and you are not expecting anyone – DON’T ANSWER THE DOOR – BUT – make sure they know someone is at home and decided not to answer the door. Any caller must know the house is occupied. Turn up a radio / turn on and off lights if it is dark etc.
Fake Bank Notes.
There has been a sudden flurry of fake £20 notes in circulation. Most are not brilliant – just keep an eye out – and – warn others.Charity Collectors. Charity collectors cannot get Insurance any longer to collect and carry cash around the streets. As a result, they are asking residents to fill in standing order and tax rebate forms. We – the police – have a real problem with this as they will be cold calling, flashing an ID card then asking for your personal, as well as bank details – which of course – YOU CANNOT GIVE THEM. Our suggestion is you thank them for any pack they can give you and then you make your own arrangements at a later date with your bank – if that is your chosen charity.
As the school holidays draw to a close, we often see kids out an about. If you feel they are too young to be out unsupervised, or it is too late for them to be out alone, or something may not be quite right, always phone it through to us on the 101 number. Better to be safe than sorry.
16-Sep-2013 05:23 PM
Thames Valley residents are advised to be on their guard to a new type of scam which is becoming prevalent across London and is now spreading to other areas.
The courier fraud scam often targets the elderly and vulnerable and takes the following steps:The victim receives an unsolicited telephone call from fraudsters saying they are from their bank (or in some cases claiming to be the police), stating that their systems have spotted a fraudulent payment on their card or that their card is due to expire and needs to be replaced.The person may be asked to ring the bank back using the phone number printed on the back of their bank card. This helps to convince the person that the call is genuine. However, the fraudster has kept the telephone line open so even though the person has called the bank, the call does not go through. Instead they are unknowingly connected straight back to the fraudster.The fraudster then gains the person’s trust by pretending to be from the bank and seeming to offer assistance. In many cases the person is asked to provide their full bank card details and key in their PIN so that their existing card can be cancelled and their new one activated or authorised. The fraudster will then explain that the bank will need to collect the card.The fraudster will then attend the person’s address or send an innocent courier company driver to collect the card and sometimes provide them with a replacement card which is subsequently found to be fake.Therefore, the fraudster has obtained the person’s name, address, full bank details, the card itself and the PIN. The bank cards are then used fraudulently without the victim’s knowledge.
There are a number of variations to the scam, including:Fraudsters pretending to be from the police cold calling members of the public and telling them that their bank account has been compromised by criminals. The fraudster suggests that the person should transfer their bank balance into a ‘safe’ police bank account.Fraudsters pretending to be from the police attending people’s addresses and retrieving the person’s card and PIN.Members of the public receiving letters on bank headed paper informing them that their account has been the subject of a fraud. The letter advises them to transfer their funds to a ‘safe’ account and that an official will be in contact to provide them with a new card and PIN.Fraudsters contacting members of the public requesting them to cut their cards in half because their account has been compromised. They are then asked to post the cut card to an address where fraudsters simply tape the card together again and can use the details to commit fraud.
Between May and August, Thames Valley Police has received 17 reports of fraud of this type, all in the central Milton Keynes area.
Police advice is that if you receive such a call, end it immediately. If you have elderly or vulnerable family members, friends, or neighbours, let them know about the scam.
Please be aware that:
Your bank will never attend your home
Your bank and/or the police will never collect your bank card
Your bank and/or the police will never ask for your PIN
If you receive this type of call, report it to Action Fraud on 0300 123 2040, or via their website. In an emergency, dial 999.
2-Oct-2013 03:07 PM
4-Oct-2013 11:32 AM
Please warn everyone about a "14 day trial of ‘Raspberry ****** *****’ capsules that promise immediate loss of fat ! The ads are on-line for a short period, then the name changes, to something similar.
The con is that they say you only have to pay £4.95 for your trial, BUT they continue to take around £95 whenever they feel like it - "under their Terms & Conditions". These of course are nowhere to be seen, when you agree to the 14 day trial. The small print says you are agreeing to a subscription, until you cancel it. There are huge numbers of people who have lost money because the credit card companies say that the company has done nothing wrong and you are unlikely to get any of your money back. I've heard of some people losing hundreds of pounds, before they realise what's going on.
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