RBWM Press Release
Published Tuesday 21 March 2017
New deals to enhance highways and transport services
Residents will benefit from enhanced highways and transport services as the council signs two contracts with specialist providers.The deals will see each organisation invest its own expertise into the local community as well as offering our staff the chance to develop their skills and careers within a larger company.It will also provide greater resilience in the way services are provided for residents. The Royal Borough will retain responsibility for overseeing works and ensuring services meet residents’ needs.The contracts cover all road building and pothole repairs, litter picking and street sweeping, and road safety advice.The deals were signed with VolkerHighways and Project Centre. Project Centre and Urbaser Ltd will also assist in delivering the VolkerHighways contract.Residents will see no difference in day-to-day operations as many council staff will be transferring into the new providers, and there will be longer term benefits from the more focused expertise of each organisation along with economies of scale that cannot be delivered by a single unitary authority.Cllr Phill Bicknell, cabinet member for highways and transport, said: “I am delighted that we have awarded these contracts to these providers, allowing our residents and staff to benefit from the advantages that come from working with industry-leading firms.“While there will be little noticeable change for residents to start with, over time we will see the improvements that come from having larger specialist companies investing their expertise into our services and infrastructure.”VolkerHighways has been awarded a £5.5m per year contract, beginning Saturday 1 April 2017, and running for five years with a possible extension of two further years.The contract includes planned, reactive and emergency response maintenance, winter maintenance, gully cleansing and small highways schemes.Under the agreement Project Centre will be delivering the scheme design part of the contract. The street cleansing element will be subcontracted to environmental services specialist Urbaser Ltd.It includes a combination of mechanical and manual street cleansing, cleansing and maintenance of public conveniences and cleansing of public multi-storey car parks.Alistair Thompson, managing director of VolkerHighways, said: “We are delighted to have been awarded this new commission for integrated highways services and to be servicing the population and stakeholders of the Royal Borough of Windsor & Maidenhead.“We look forward to forging a collaborative partnership with the council during the coming years and to welcoming the staff and workforce who will be transferring into VolkerHighways as we begin work in April.”Javier Peiro, managing director of Urbaser, said: “Urbaser is delighted to be selected as the council’s subcontractor to deliver the street cleansing services. Building on our growth in the UK, we look forward to a long and successful partnership between ourselves, the council, VolkerHighways and Project Centre.”The second contract is for a range of professional services and has been awarded to Project Centre. This includes traffic and road safety, transport planning and highways development control.Keith Hanshaw, managing director of Project Centre, said: “We have built our reputation on delivering award-winning highways and transportation consultancy services to local authorities and we look forward to continuing this with the Royal Borough.“Our success has been built on working in partnership with our clients and delivery partners and understanding stakeholder requirements to deliver high quality, innovative and sustainable infrastructure for all users. We are delighted to have been awarded this new commission and look forward to a successful partnership for the next five years and beyond.”As well as the new contracts, residents will also be able to report any issues on a newly designed webpage, allowing them to pinpoint where a problem has occurred on a map and add in further details.This information is then sent on to the relevant team and residents can provide contact details if they would like to be updated on progress.Online application forms for highways licences, including a payment portal, will also be introduced and calls can still be made to the customer service team if preferred.While the new system is being put in place, problems can still be reported online by selecting the ‘report something’ button and completing the form, by emailing RBWM Streetcare or by phoning the contact centre on 01628 683800.